Order Information


Here are some handy things to know once you place an order with us. This guide will talk you through the steps you should expect. Orders will be shipped within one business day. 

1. Once you place an order you will receive a confirmation email to the email address you specified in the checkout process. This email will state what you ordered, how much you paid, billing and shipping details along with your order number.

2. Once your order is processed by us we will send you another email confirming your item has been shipped. At this point your parcel has now been passed to Royal Mail.

3. If you selected a Signed For shipping method (including Free Delivery), you will also receive a Tracking Reference number which will allow you to see when the item has been delivered.

4. Usual delivery times for Free Delivery are 2-3 days, roughly 48hrs from shipping.

5. If you wish to send your gift quicker, you can opt to pay for Signed For 1st Class Delivery at the checkout, for which there is an extra charge.